Let Me Help You
The Tortoise and The Rabbit are not racing to win each other. From now on they are helping and supporting each other, which make life more interesting and beautiful!
We take great care to pack your books carefully. However, in the event that your order is damaged (major dents) or faulty (missing pages, mis-prints), we will look into making a one-to-one exchange.
Simply email us at firstname.lastname@example.org the picture of the damaged book within 15 days, and we will dispatch a new book for you.
We can also arrange for Exchanges in the form of credit voucher to your account. You may apply the credit voucher on your next purchase within 1 month. We do not process cash refunds.