One Day in the Life of Mr Toad
This is a story about one day in the life of Mr Toad and his friends. But it could also be a story about you or me. Everything that happens to us has more than one side to it depending upon how we see it or what we decide to do about it. Maybe this story can help you look things in other ways just as it helped Mr Toad.
We take great care to pack your books carefully. However, in the event that your order is damaged (major dents) or faulty (missing pages, mis-prints), we will look into making a one-to-one exchange.
Simply email us at firstname.lastname@example.org the picture of the damaged book within 15 days, and we will dispatch a new book for you.
We can also arrange for Exchanges in the form of credit voucher to your account. You may apply the credit voucher on your next purchase within 1 month. We do not process cash refunds.